Hardware

How to add a new device to your Loxone system

You bought a new Loxone device, an Air sensor, a smart plug, or a new switch, and want to know if you can add it yourself or if you need to call your installer.

Updated July 15, 2026~1 min read

Quick answer

Wireless Air devices can often be learned into the system through the app's device pairing flow, but anything on the Tree bus or requiring new programming needs Loxone Config and typically an installer.

Adding a new device to a Loxone system splits cleanly into two categories, what you can do yourself in the app and what genuinely needs professional programming. Knowing which one you are dealing with before you start saves a lot of wasted time.

Step by step

Adding a Loxone Air device, like a wireless sensor or remote

1
In the app, go to the Miniserver menu, then Learn, and select Air device learning.
2
Follow the on-screen instructions and press the learn button on the physical device, usually a small recessed button or a specific press pattern, check the device's included instructions.
3
Once learned, the device appears in the app but with a generic name. You can typically rename it and assign it to a room from the app's settings for that device.
4
Test the device immediately after pairing to confirm it responds before considering the setup done.

Grixx can confirm the device paired successfully and is reporting to the Miniserver, so you are not left wondering if it actually took.

Ask Grixx →

Adding a smart plug or simple actuator that supports app-level pairing

1
Check the device's manual for whether it is Air-compatible or requires a separate integration, not all third-party smart plugs pair the same way.
2
If it is Air-compatible, follow the same Learn flow as any other Air device from the Miniserver menu.
3
Assign it to the correct room and, if you want it in a mood or scene, that assignment usually still needs to happen in Loxone Config by an installer.

Grixx can check whether your Miniserver's current programming already has a place for a new plug in an existing mood, or if that part needs an installer regardless of how the pairing itself went.

Ask Grixx →

Renaming or moving a device you just added

1
Go to the device in the app, tap its settings icon, and look for a rename or room assignment option.
2
Not every installation exposes device renaming to homeowners, this depends on the permission level your installer configured for your account.
3
If you cannot find a rename option, this is a Config-level setting rather than something missing from your app.

Grixx can check your account's permission level and tell you honestly whether renaming is something your setup allows, instead of you hunting for a menu that was never enabled.

Ask Grixx →

What actually requires Loxone Config and an installer

1
Tree bus devices (most relays, dimmers, and hardwired actuators) need to be physically wired in and added in Config by whoever has programming access.
2
New rooms, moods, or automation logic involving the new device also happen in Config, not the app.
3
If you do not have an installer or Config access, document what you want to add and its specs before reaching out to a new integrator, this speeds up the quote and install process.

A meaningful share of new devices, especially anything on the Tree bus, new relays, dimmers, or climate hardware, cannot be added through the app at all. These require Loxone Config software, which is professional programming software, and in most cases physical wiring work.

This is exactly the kind of gap LoxPilot's human escalation covers, Grixx documents what you are trying to add and connects you with someone who can actually do the Config work.

Ask Grixx →

When to call a licensed pro

If the new device is a Tree extension, a hardwired actuator, or anything that requires opening an enclosure, connecting to the Tree bus, or running new wiring, do not attempt this yourself. A certified Loxone integrator needs to physically install it and add it in Loxone Config. Also call a pro if an Air device fails to pair after a few clean attempts, that usually points to a range or interference issue rather than something you can fix by retrying.

Why LoxPilot

Grixx can tell you upfront whether your specific device is an Air device you can pair yourself or a Tree device that needs Config, so you do not waste an afternoon trying to pair something the app was never going to let you add.

Frequently asked questions

What is the difference between a Tree device and an Air device?

Tree devices are hardwired to the Miniserver's Tree bus and require physical installation plus Loxone Config programming. Air devices are wireless and can often be paired directly from the app without an installer.

Can I add a device myself if I do not have Loxone Config?

You can pair Air devices through the app's Learn flow without Config. Anything that needs new programming logic, room assignment beyond what your app permissions allow, or Tree wiring requires Config and typically an installer.

Why won't my new Air device pair even after several attempts?

This usually points to distance from the Miniserver or interference from other wireless devices, rather than a pairing mistake. If clean attempts keep failing, treat it as a range issue and get a professional opinion rather than continuing to retry.

Do I need to tell my installer before buying a new device?

It helps. Not every third-party device is Loxone compatible, and confirming compatibility before buying avoids returning a device that cannot be added to your system at all.

Ask Grixx, one free question, no signup

Grixx, LoxPilot's AI assistant, can walk you through this step by step or diagnose your system directly.

Ask Grixx for free →

Related guides

See LoxPilot pricing →